FAQs

Managed IT Service Offerings:

• 24/7/365 Monitoring and Management
• Unlimited Routine Remote and Onsite Support
• Automated Reporting and Analytics
• Managed Patching and Updates
• Discovery and Asset Management
• Network Health Tracking & Mapping
• Proactive Support / Risk Mitigation
• Data Backup and Validation, etc.

Cybersecurity Consulting + Solutions:

• Cyber Insurance
• Antivirus/Antimalware
• Email & DNS Filtering
• Multi-Factor Authentication
• Incident Response Planning
• SIEM, SOC, and SOAR
• Vulnerability Scanning
• Email Phishing Campaigns
• Penetration Testing
• Encryption Solutions
• Password Management System
• Virtual Private Networks (VPN)
• Mobile Device Management
• Social Media, Email, & Website Archiving, etc.

Procurement—Hardware and Software/Licensing:

• Hardware

• Laptops/Desktops/Monitors

• Storage Solutions: SAN/NAS

• Servers (Physical and Virtual)

• Firewalls, Switches, Access Points

• Backup Solutions (Local and Cloud)

• Building Security Solutions, etc.

• Software/ Licensing

• Microsoft Office 365 / Google Suite

• Operating Systems (OS)

• Adobe Creative Cloud

• VMware vSphere

• Asset Warranties

• VoIP Solutions, etc.

Consultation Services:

• Time & Material Support
• Employee Security Training
• IT Infrastructure Assessment
• Security Risk Assessment
• Compliance and Regulatory Compliance Consulting
• Business Continuity and Disaster Recovery Planning
• Virtualization and Data Center Optimization
• IT Budgeting and Cost Optimization
• VCTO/VCIO Services, etc.